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Samsung QN75QN900C 75 Inch Neo QLED 8K Smart TV (2023) QN75QN900CFXZA Catalog #:
E1SAMQN75QN900CRB MFG Part #:
E1SAMQN75QN900CRB Condition:
Refurbished
Included with your bundle PRODUCT INFORMATION
QN900C Neo QLED 8K Smart TV (2023)
Experience our greatest of all time. This trailblazer of Samsung TVs doesn’t just boast amazing tech specs. It’s got style, too—with a virtually bezel-free design that’s as wow-inspiring and guest-impressing as the picture itself. Samsung’s Neo QLED 8K delivers unparalleled picture quality and mind-blowing sound. The powerful processor transforms your favorite content into stunning 8K, and the smallest details come to life with our iconic Quantum Mini LED technology complemented by lifelike sound with Dolby Atmos, Object Tracking Sound Pro and Q-Symphony 3.0 PICTURE Quantum Matrix Pro with Mini LEDs
See worlds within worlds, with unparalleled 8K precision made possible by a universe of tiny lights Explore a billion colors and intense contrast powered by a grid of Samsung Quantum Mini LEDs. Real 8K Resolution with AI Upscaling
Marvel at the details within the details from 8K and the precision of 33 million pixels. Neo Quantum HDR 8K Pro
You’ll rethink what’s real when you see the brilliance of our beyond-lifelike colors—powered by Neo Quantum HDR 8K Pro. Witness an extraordinary range of contrast, brought to life in stunning and accurate color detail, no matter what you’re watching. Neural Quantum Processor 8K
Upscale every movie night—and be ready for the future of 8K TV—with our prestigiously detail-oriented processor. This brainy tech serves up crisp detail, stunning depth, shading and textures that result in a better-than-the-theater home theater experience, in addition to enhancing your audio and total TV performance. 100% Color Volume with Quantum Dot
Get a billion brilliant colors that stay true even in bright scenes. Anti-Glare with Ultra Viewing Angle
Pick a seat, any seat. There isn’t a bad one in the house thanks to Anti-Glare with Ultra Viewing Angle technology. Get a consistent and detailed 8K picture at any angle, in any light—with pristine color across the entire screen. Adaptive Picture
Get an optimized picture effortlessly with a lighting system that automatically senses,reacts, and adjusts to the brightness ofthe space you're in. Eye Comfort Mode
Enjoy an optimized display without lifting a finger. Its lighting system evaluates the brightness of your space to tailor your screen contrast. Pantone Validated
Enjoy color validated by industry leading experts at Pantone, so that images on the screen look as incredible as they do in real life. From every fantastic detail on your favorite runway competition to each course of drool-worthy cooking shows, experience it all in a whole new way only on Samsung screens. Smart Calibration Pro
Enjoy your screen the way the director intended—in just a couple of clicks. FreeSync Premium Pro
Take down game lag and stuttering—with your TV and console teaming up. Auto Game Mode (ALLM)
Ultra-low latency means less lag, less drag and more time to win. Super Ultrawide GameView & Game Bar
Expand your game view and optimize how you play with these winning features. Samsung Gaming Hub
WE got Game. Stream your favorite games right from your TV. No console required. Real Depth Enhancer
Experience depth and dimension on screen just like you do in real life. Mini Map Zoom
Win more games with the help of a mini map which allows you to quickly glance at a corner of the screen to ensure they are moving in the right directions. SMART FEATURES Samsung Smart Hub
Spend less time searching and more time streaming what you enjoy with Smart Hub. Smart TV Powered by Tizen
Spend less time searching and more time streaming what you enjoy with Smart Hub. Universal Guide
Get tailored recommendations for streaming and live TV all in one place with a simple on-screen guide. Ambient Mode+
Transform your blank screen into the ultimate centerpiece with Ambient Mode+. Multiple Voice Assistants
Just speak up—your favorite Voice Assistant is built in and ready to help. Samsung TV Plus
Turn on and tune into free live TV with just your WiFi connection. No subscription necessary. Multi View
Watch up to two things at once on your TV, including what’s on your mobile device. SolarCell Remote
The rechargeable SolarCell Remote makes it easy to access and control all of your compatible connected devices with one simple remote. Includes RF harvesting to charge the remote using signals like wifi. SmartThings Compatible
Take control of your connected devices with SmartThings on your screen. Samsung Health
Discover how a healthy and balanced lifestyle is within view—Samsung Health tools can help. Music Wall
Create a mesmerizing mood that matches your music, no matter your playlist. When the TV’s off, turn on a captivating visual experience that moves to the beat of your music. DESIGN Infinity One Design
Immerse yourself in a next level viewing experience with an impossibly slim profile. Infinity Screen
Don’t contain yourself – escape into that movie, show or game with an edge-to-edge 8K picture that defies limits and redefines expectations. Experience no boundaries and no distractions with a hidden-away box that keeps your cables out of sight. CONNECTIONS HDMI
Connect up to 4 devices with HDMI. Wi-Fi
Enjoy your favorite on-demand content seamlessly through your existing network with built-in Wi-Fi (Wi-Fi 6E). AUDIO Object Tracking Sound Pro
Don’t just hear the action. Feel it with Dolby Atmos built-in and Object Tracking Sound Pro. Dramatic 3D audio fills the room as AI Sound tracks the action on screen with pinpoint accuracy. Q-Symphony 3.0
Amp up your audio with the greatest duo of all time—Samsung TVs paired with a Samsung soundbar. With Q-Symphony, your TV speakers paired with Q-Series and S-Series soundbar operate as one. Together, they can optimize all the channels to bring you a masterfully orchestrated sound experience. Active Voice Amplifier
Made to cut down outside noise, it compares the volume of the sound on screen with your environment so you can catch the words loud and clear. Dolby Atmos
Be enveloped by the spectacular cinematic surround sound of Dolby Atmos built right into the TV. INCLUDED ACCESSORIES
SolarCell Remote TM2360E Power Cable User Manual / E-Manual INDUSTRY CERTIFICATIONS NextGen TV
CTA's NextGen TV logo is for devices meeting ATSC 3.0 interoperability test specifications. NextGen TV unlocks new features, additional content - and more control - for broadcast viewers. 8K Association
8K Association Certified TV's feature four times as many pixels as standard 4K TVs for impactfully realistic clarity and deliver exceptional contrast and color for striking high dynamic range performance. 8K Ultra HD
The 8K UHD logo shown on Samsung QLED 8K TV packaging indicates the product meets the Consumer Technology Assciation's definition for 8K televisions. Filmmaker Mode
Watch your movies and TV shows the way the filmmakers intended. This new picture mode preserves the director’s creative intent and provides a cinematic experience. KEY FEATURES Picture
• Quantum Matrix Pro with Mini LEDs
• Neo Quantum HDR 8K Pro
• Real 8K Resolution with AI Upscaling
• Neural Quantum Processor 8K
• 100% Color Volume with Quantum Dot
• Ultimate 8K Dimming Pro
• Motion Xcelerator Turbo Pro
• Anti-Glare
• Adaptive Picture
• Eye Comfort Mode
• Real Depth Enhancer Pro
• Expert Calibration
• Smart Calibration4
• FreeSync Premium Pro
• Auto Game Mode (ALLM)
• Super Ultrawide Game View & Game Bar 3.0
• Mini Map Zoom
• Pantone Validated Color Design
• Infinity One Design
• Infinity Screen
• Attachable Slim One Connect
• Titan Black Slim OC Stand Smart Features
• Smart TV Powered by Tizen
• Universal Guide
• Ambient Mode+
• Multiple Voice Assistants
• Samsung TV Plus
• Smart Hub
• Google Meet
• Multi View
• SmartThings Compatible
• Samsung Health
• Telemedicine
• ConnecTime
• Gaming Hub Connections
• 4 HDMI Ports
• HDMI 2.1 Features Supported
• Auto Low Latency Mode (ALLM), supported on all ports
• Fixed Rate Link (FRL) up to 4K 144Hz support
for some PCs/4K 120Hz, supported on all ports
• Variable Refresh Rate (VRR), supported on all ports
• Enhanced Audio Return Channel (eARC), supported on port number.
• 3 USB 2.0 Connections
• LAN Port
• Wi-Fi 6E built-in Wi-Fi
• Bluetooth 5.2
• RS-232C Control (Ex-Link)
• IP Control Support
• Digital Audio Output (Optical) Audio
• Dolby Atmos
• Object Tracking Sound Pro
• Q-Symphony 3.0
• Adaptive Sound Pro
• Active Voice Amplifier
• 90 Watt 6.2.4 Channel Included Accessories
• SolarCell RemoteTM (TM-2360E)
• One Connect Box Industry Certifications
• NextGen TV17
• 8K Association
• 8K Ultra HD
• Filmmaker Mode
______________
TECH SPECS: Product
Type
QLED Series
Series
9 Design
Design
Infinity One
Color
TITAN BLACK
Stand Type
SLIM OC STAND
Bezel Type
Zero Bezel
Slim Type
Ultra Slim
Stand Color
TITAN BLACK
Front Color
TITAN BLACK Video
Resolution
7,680 x 4,320
Color
100% Color Volume with Quantum Dot
HDR (High-Dynamic Range)
Neo Quantum HDR 8K Pro
Picture Processor
Neural Quantum Processor 8K
Viewing Angle
Ultra Viewing Angle
Film Mode
Yes
Adaptive Picture
Optimized/EyeComfort
HLG (Hybrid Log Gamma)
Yes
Contrast
Quantum Matrix Technology Pro
Micro Dimming
Ultimate 8K Dimming Pro
Contrast Enhancer
Real Depth Enhancer Pro
HDR10+
Yes (ADAPTIVE/ GAMING)
Picture Engine
Neural Quantum Processor 8K
Motion Technology
Motion Xcelerator Turbo Pro
One Billion Color
Yes
Auto HDR Remastering
Yes
Picture Clarity
Yes
Expert Calibration
Yes
Smart Calibration
Basic/Professional
AI Upscale
Yes
Filmmaker Mode
Yes
Brightness/Color Detection
Brightness/Color Detection Audio
Dolby Atmos
Yes
Sound Output (RMS)
90W
Woofer
Yes
Speaker Type
6.2.4CH
Multiroom Link
Yes
Sound
OTS Pro
Q-Symphony
Yes
Active Voice Amplifier
Yes
Bluetooth Headset Support
Yes
Bluetooth Audio
Yes
Dual Audio support (Bluetooth)
Yes
Dolby Decoder
MS12 5.1ch
Object Tracking Sound
OTS Pro
Adaptive Sound
Adaptive Sound Pro
Buds Auto switch
Yes Features
One Connect Box
One Connect (Y23 8K)
Eco Sensor
Yes
SmartThings
Yes
Caption (Subtitle)
Yes
Embedded POP
Yes
EPG
Yes
IP Control
Yes
OSD Languag
English, Spanish, French
V-Chip
Yes
MBR Support
Yes
ConnectShare
Yes
Knox Vault
Yes Inputs & Outputs
HDMI Connections
4
USB
3
Ethernet (LAN)
Yes
Terrestrial / RF input
1/1(Common Use for Terrestrial)/0
Digital Audio Out (Optical)
1 Power
Power Supply (V)
AC110-120V~ 50/60Hz
Typical Power Consumption
199
Maximum Power Consumption
475
Standby Power Consumption
0.5
Power Consumption (Max) (W)
475
Power Consumption (Stand-by) (W)
0.5
Power Consumption (Typical)
199 System
DTV Tuner
ATSC 3.0 (for US), ATSC/ClearQAM (for CA)
Digital Broadcasting
ATSC 3.0 (for US), ATSC/ClearQAM (for CA)
Analog Tuner
Yes
DTV Sound System
Dolby Installation Features
Vesa Wall Mount Compatibility
Yes Accessory
Remote
TM2360E
Power Cable
Yes
User Manual
Yes
E-Manual
Yes
Remote Controller Model
TM2360E
Remote Controller Model Code
BN59-01432A
VESA Wall Mount Support
Yes
Optional One Connect Cable Support
Yes
Slim Fit Wall-mount Support
Yes
Zigbee / Thread Module
Built-in
Full Motion Slim Wall Mount (Y22) Support
Yes
SlimFit Cam Support
Support Key Features
Game Hub
Yes
8K Resolution
Yes
Quantum Matrix Pro with mini LEDs
Yes
Loading Quantity
40ft HC
55
53ft
150 VESA Standard
Screw Size
M8
Screw depth
5-6
VESA Spec
600 x 400
Eco
Eco Sensor
Yes
Auto Power Saving
Yes
Auto Power Off
Yes
Display
Inch
85
Resolution
7,680 x 4,320
Refresh Rate
120Hz (Up to 144Hz)
Anti Reflection
Yes
Diagonal Screen Size (Inch)
84.5 Smart Service
Operating System
Tizen Smart TV
Bixby
US English, UK English, India English, Korean, French, German, Italian, Spanish, BR Portuguese (features vary by language)
Far-Field Voice Interaction
Yes
Built-in Voice Assistant
Alexa
Works With AI Speaker
Alexa, Google Assistant
TV Plus
Yes
Web Browser
Yes
SmartThings Hub / Matter Hub / IoT-Sensor Funtionality
Yes
Samsung Health
Yes
Universal Guide
Yes (US only)
Media Home
Yes
Smart Features
Multi Device Experience
TV to Mobile, Mobile to TV, TV initiate mirroring, TV Sound to Mobile, Sound Mirroring, Wireless TV On
Video Communication
Google Meet
Tap View
Yes
Multi View
up to 4 videos
Music Wall
Yes
Mobile Camera support
Yes
Easy Setup
Yes
App Casting
Yes
Ambient Mode
Ambient Mode+
Workspace
Yes
Wireless Dex
Yes
Web Service
Microsoft 365
Chat Together
Yes (US only)
NFT
Nifty Gateway, La Collection, Art Token, Savage
ConnecTime
Yes (US only)
Telemedicine
HealthTap (US only) Game Feature
Auto Game Mode (ALLM)
Yes
Game Motion Plus
Yes
Dynamic Black EQ
Yes
Surround Sound
Yes
Super Ultra Wide Game View
Yes
Game bar 3.0
Yes
Mini Map Zoom
Yes
Light-Sync
Yes
FreeSync
FreeSync Premium Pro
HGiG
Yes
Gaming Hub
Yes (KR, US, CA, BR, GB, FR, DE, IT, ES)
Connectivity
HDMI
4
HDMI (High Frame Rate)
4K 144Hz (for HDMI 1/2/3/4)
HDMI Audio Return Channel
Yes
USB
3
USB-C
1Ethernet (LAN)
Yes
Digital Audio Out (Optical)
1
RF In (Terrestrial / Cable input / Satellite Input)
1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C )
1
WiFi
Yes (WiFi6E)
Bluetooth
Yes (BT5.2)
Anynet+ (HDMI-CEC)
Yes
Accessibility
Voice Guide
US English, Mexico Spanish, Canada French, Finnish, German, Greek, Hungarian, Italian, Norwegian, Polish, Portugal Portuguese, Romanian, Slovak, Swedish, Czech, Danish, Dutch, Korean
Learn TV Remote / Learn Menu Screen
US English, Mexico Spanish, Canada French
Low Vision Support
Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Picture Off, Magnification, Relumino Mode
Hearing Impaired Support
Multi-output Audio, Caption Position, Sign Language Zoom, Separate Closed Caption, Sign Language Guide, Auto Caption Position
Motor Impaired Support
Slow Button Repeat Dimension (WxHxD)
Set Size without Stand (WxHxD)(inch)
73.9 x 42.2 x 0.6
Set Size with Stand (WxHxD)(inch)
73.9 x 45.1 x 12
One Connect Box Size with cover(WxHxD)(inch)
14.2 x 1.3 x 13
Package Size (WxHxD)(inch)
82.3 x 49.6 x 8.7
Component
User Manual
Yes
E-Manual
Yes
Power Cable
Yes
Stand Dim (WxHxD)
Stand Size (inch)
14.2 x 11.7 x 12 SPECIFICATIONS
More Product Information for the Samsung QN75QN900C 75 Inch Neo QLED 8K Smart TV (2023) Beyond great. It's G.O.A.T.
Experience our greatest of all time. Samsung's Neo QLED 8K delivers unparalleled picture quality and mind-blowing sound.
The powerful processor transforms your favorite content into stunning 8K, and the smallest details come to life with our iconic Quantum Mini LED technology complemented by lifelike sound with Dolby Atmos, Object Tracking Sound Pro and Symphony 3.0. Defy borders | Infinity Screen with Slim One Connect
Don't contain yourself - escape into that movie, show or game with an edge-to-edge 8K picture that defies limits and redefines expectations. No boundaries, no distractions. Focus on the picture not the cables with the Slim One Connect-a box that keeps your cables out of sight. A picture worth more than 33 million pixels | Quantum Matrix Pro with Mini LEDs
Explore a billion colors and intense contrast powered by a grid of Samsung Quantum Mini LEDs. Experience never-before-seen detail springing to life with 1.5 times more lighting zones than our normal Quantum Matrix Technology. The brains behind the 8K beauty | Neural Quantum Processor 8K
This brainy tech serves up crisp detail, stunning depth, shading and textures that result in a better-than-the-theater home theater experience, in addition to enhancing your audio and total TV performance. Rethink what you thought | Neo Quantum HDR 8K Pro
Witness an extraordinary range of contrast, brought to life in stunning and accurate color detail, no matter what you're watching. Plus, see the latest Hollywood releases in the best possible light with Samsung's newest feature: Auto HDR Remastering optimizes standard content to elevate every viewing experience. Feel the action | Dolby Atmos and Object Tracking Sound Pro
The spinning whirr of helicopter blades. The streams of sirens speeding by. The sweeping strings section of the soundtrack orchestra. Dramatic 3D audio fills the room as AI Sound tracks the action on screen with pinpoint accuracy. Redefining the dynamic duo | Q-Symphony 3.0
Amp up your audio with the greatest duo of all time-Samsung TVs paired with a Samsung soundbar. With Q-Symphony, your TV speakers paired with Q-Series and S-Series soundbar operate as one. Together, they can optimize all the channels to bring you a masterfully orchestrated sound experience. We got game | Samsung Gaming Hub
Widen your world of gaming instantly without a console. Gaming Hub is where gaming comes together-bringing the best of console games, streaming games and more-all in one place. A glaring strength | Anti-Glare with Ultra Viewing Angle
Pick a seat, any seat. There isn't a bad one in the house thanks to Anti-Glare with Ultra Viewing Angle technology. You'll get a consistent and detailed 8K picture-at any angle, in any light-with pristine color across the entire screen. Get the win | Motion Xcelerator Turbo Pro
Hold onto your seat. High-speed games, movies and sports approach peak performance with exceptional motion enhancements. Motion Xcelerator Turbo Pro creates consistently crisp 4K visuals at blazing-fast speeds up to 120hz, and Game Motion Plus goes up to 144hz with compatible PC-connected content. Score 100% | 100% Color Volume
Max out your experience with 100% Color Volume. Take in a billion shades of unwavering color and enjoy vivid, lifelike color at any brightness level as Mini LEDs and Quantum Dot technology work together to create every shade you see on screen. Specifications General Information Manufacturer Samsung Manufacturer Part Number QN75QN900CFXZA Brand Name Samsung Product Series QN900C Product Model QN75QN900CF Product Name 75" Class QN900C Neo QLED 8K Smart TV (2023) Product Type Smart LED-LCD TV Technical Information Model Year 2023 Screen Size Class 75" Viewable Screen Size 74.5" Backlight Technology Neo QLED Interactive Features Voice Assistant Interactive Features Voice Guidance Operating System Tizen Features Progressive Scan Features Quantum Dot Technology Features High Dynamic Range (HDR) Features Film Mode Features Hybrid Log Gamma Features Ultimate 8K Dimming Pro Features Contrast Enhancer Features Motion Xcelerator Turbo Pro Features Smart Calibration Features Brightness Sensor Features Object Tracking Sound (OTS) Pro Features Q-Symphony Features SmartThings App Features Closed Caption Features Subtitle Features Embedded POP Features IP Control Features On Screen Display Features Parental Control Features Connect Share Features RF Antenna Input Features Auto Power Off Features Web Browser Features Samsung Health App Features Multi-view Features Music Player Features App Casting Features Ambient Mode Features Auto Low Latency Mode (ALLM) Features Game Mode Features Super Ultra Wide GameView Features HDR Gaming Interest Group (HGiG) Features Audio Return Channel (ARC) Features 8K AI Upscaling Features Anti-reflective Features Dynamic Black Equalizer Features FreeSync Premium Pro Features Anti-glare Screen Coating Features Far-field Voice Interaction High Dynamic Range (HDR) Type HLG High Dynamic Range (HDR) Type HDR10+ High Dynamic Range (HDR) Type Neo Quantum HDR Electronic Program Guide Yes PC Streaming Yes Internet Access Yes Service Type TV Plus Virtual Assistant Supported Bixby Virtual Assistant Supported Alexa Virtual Assistant Supported Google Assistant Processor & Chipset Processor Type Neural Quantum Processor 8K Video Digital Tuner ATSC 3.0 Video Signal Standard 8K UHD Maximum Resolution 7680 x 4320 Standard Refresh Rate 120 Hz Scan Format 4320p Audio RMS Output Power 90 W Sound System Dolby MS12 Sound System Dolby Sound System Surround Sound Sound System Dolby Atmos Network & Communication Ethernet Yes Wireless LAN Yes Interfaces/Ports HDMI Yes Total Number of HDMI Ports 4 USB Yes Power Description Input Voltage 120 V AC Input Frequency 60 Hz Energy & Performance Operating Power Consumption 430 W Energy Consumption per Year 335 kWh Standby Power Consumption 500 mW Physical Characteristics Product Color Titan Black Stand Color Titan Black VESA Mount Compatible Yes VESA Mount Standard 400 x 400 Height 37.2" Width 65.1" Depth 0.6" Height with Stand 40" Width with Stand 65.10" Depth with Stand 11.30" Weight (Approximate) 68.80 lb Weight with Stand (Approximate) 94.80 lb Miscellaneous Package Contents 75" Class QN900C Neo QLED 8K Smart TV (2023) Remote Control Power Cable User Manual E-Manual Environmentally Friendly Yes Environmental Certification VDE Warranty Limited Warranty 12 Month
Included In Your Bundle Samsung QN75QN900C 75 Inch Neo QLED 8K... Samsung QN75QN900C 75 Inch Neo QLED 8K Smart TV (2023) Infinity Screen with Slim One Connect Quantum Matrix Pro with Mini LEDs Neutral Quantum Processor 8K Neo Quantum HDR 8K Pro Dolby Atmos and Object Tracking Sound Pro
(Quantity included 1)
MFG Part#: QN75QN900CFXZA
Terms & Conditions Shipping & Handling Policy Please note that - depending on your geographic location - not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location. Your address Cheapest shipping method Continental US Physical Addresses Standard Flat Rate Shipping Service Note: Usually ships free* via Fedex thus this option is not available to PO Box addresses Continental US PO Box Expedited Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post APO / FPO Military Addresses Overnight Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed Alaska, Hawaii, Puerto Rico Overnight Flat Rate Shipping Service Note: Usually ships via Fedex Express, shipping time is not guaranteed *NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria. Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction. * Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. International customers - Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes) FAQ How Long Does It Generally Take To Process An Order? It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery. What Should I Do If An Item Is Missing From My Order? First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items. Do All Of The Products You Sell Carry A Warranty? All merchandise is brand new, factory fresh and includes the manufacturer's USA warranty unless clearly stated otherwise. Items in Certified Refurbished condition include a 2-year extended warranty backed by All-state. Items in seller refurbished condition are backed at minimum by a 90 day warranty. Items in Used or Open-box condition sold at closeout prices are sold as-is and do not always include a warranty. Can The Signature On My Package Be Waived? We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal. Payment, Returns & Checkout Information Return Policy You may return merchandise purchased from Buydig for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued. Removal or alteration of a product's upc number, serial number or upc/serial number sticker will automatically void your Buydig Return Policy. Products that are returned to Buydig with a missing, damaged or altered serial number will be refused RMA service and returned to you. Refunds Refunds are applied to the payment method used at the time of purchase 2-5 days after receipt of the returned merchandise. Exchanges If you purchased a product from Buydig that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase Defective Item An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund. Damaged Items All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only. International Customers Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping.
If an item you received is defective, we will certainly replace the item with a new one. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly. Replacement We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. To receive a replacement more quickly, you may place a new order for the same item, and we will issue a refund for the full value of the returned product upon completion of our return process. Returning Items If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return. All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed. Retuned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig. Television Returns Buyers Remorse for TVs in Brand New condition: If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories. Damages: Were here to help! For Common Deliveries (FedEx, UPS): Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.617.4686 For Special Handling/Freight deliveries: Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686. Please note damage claims will be denied for the following: TVs with over 60 minutes of recorded usage TVs that have been moved from the original delivery address All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs. International Returns The customer is responsible for paying for return shipping should they decide to return the product. Return Exception Every item we sell is BRAND NEW and under manufacturer's warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty. Restricted products include: A/V Furniture Apple iPods Consumables, including but not limited to, recordable media, film, tapes, batteries, paper, and ink Drones - All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI Mattresses Mobile Phones Opened Software Personal Body Massagers Opened packages of Apparel, Bedding or Linens Used Cookware BBQ Grills Shavers Special order items Resellers & Bulk Orders Policy Buydig does not ship to resellers and reserves the right to limit quantities and orders to all customers.
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Returns Accepted for this item if it's within 30 Days